The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or out and about and can raise and lower temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up on your own or hire a HVAC pro like Custom Air Systems Inc. If you’re installing it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate electricity, Nest says you may encounter some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on repeatedly in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just installed the Nest, we suggest you check your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat pro like one from Custom Air Systems Inc can assist you. We can identify the issue and put in a C-wire, if necessary.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re on the go. It’s a time-consuming experience when yours won’t operate correctly, but our heating and cooling experts at Custom Air Systems Inc can take care of the trouble in no time.

If you’re going through unexplained heating and cooling behavior with your new Nest, call us at 772-247-2283 to set up your appointment today.